Westminster Shopper Service

The Shopper Service is for elderly and disabled residents who live in Westminster

Eating well is essential for your health and well-being, and being able to shop for your own food means you choose exactly what you want to eat.

The Westway CT Shopper Service supports people to stay in control, remain independent and have choices. Delivered in an accessible minibus that is very easy to board, with low steps and wheelchair access. There is a passenger assistant on hand to help you get on and off the bus, to stow and carry your bags, and if necessary help you in the supermarket. One of the team (either the passenger assistant or the driver) will also help take shopping bags to your front door when you return home.


Would you like to try the service? 

If you want to use the Shopper Service but you’re not sure if it’s right for you, we are more than happy for people to try it out. Please contact one of the Transport Team by calling 020 8960 9020 or you can email us.


How does the service work?

You will share the journey on our minibus with other members of Westway CT. Everyone is collected from home, taken to a supermarket and given time to shop. We then collect and bring you all back home again. There is a timetable (see below).

We tend to pick passengers up from the same areas, so you will often get to know other people living close to you. It’s not unusual for friendships to form.

We are told that the service alleviates stress and makes a positive difference in people’s lives.

NEW – Westminster Shopper Timetable
The bus travels to well-known supermarkets on different days of the week.


The Shopper Service is funded by Westminster City Council and is FREE to elderly residents of Westminster.

Become a Member

To use the Shopper Service, you will need to become a member of Westway CT.

Joining is easy and is FREE to Westminster Residents, all you have to do is download a Westminster Membership Form 2019. If you do not have a printer, we can send one out to you in the post

When you have completed the form, please send it to Westway CT, 240 Acklam Road, W10 5YG, or you can email it to us – Just click here and attach the completed form.

To book

Once you have joined, you can call 020 8960 9020 weekdays between 1 pm – 4 pm to book. If we are busy on the telephone lines and you are redirected to our answerphone, please leave us a message, and we will get back to you.

If you have any questions, please use our Contact Form.