Shopper Bus Service
An Accessible Door to Door Shopping Service for residents in Kensington and Chelsea and Westminster.
What is Shopper Bus and who is it for?
Shopper Bus is a free service for Westway CT members who live in Westminster or Kensington and Chelsea. It is for anyone who can’t use public transport because of age or mobility issues.
This door to door minibus service offers a choice of two services, one running on a fixed timetable and the other is flexible for on demand destinations. Both services are available 5 days a week.
The fixed route offers trips to a selection of supermarkets in different areas and has a passenger assistant on board to help with carrying bags (limited to x2 carrier bags or x1 trolly per person). It can be booked as and when needed or you can schedule a regular pick up. Both services can be booked by phone.
Why do we run the Shopper Bus?
Our mission is to help reduce loneliness and isolation that can severely affect older people.
As people get older they can experience a reduced ability to do day to day tasks like shopping or travelling on mainstream public transport.
The Shopper Bus service helps fight older peoples’ isolation and loneliness, giving them a way to regularly access essential services which they can’t access in other ways.
By running this service we enable people to access services and shops they wouldn’t be able to alone.
How much does it cost?
Shopper Bus service is free
The only cost users need to pay is a yearly membership fee of £12. That’s just £1 a month.
There is no limit to the amount of times a user can use the shopper service and it also gives you access to monthly excursions we may run. If you would like to try the service first please get in touch to arrange a trip.
How to Join
Please complete the form relevant to where you are resident and return it to us by email or post. If you don’t have a printer, give us a call and we will send a form to you.
How to pay: You can pay by cheque or with a credit or debit card over the phone.
Returning your form
By post: Westway CT, 240 Acklam Road, W10 5YG
Call: 020 8964 4928
Email: bookings@westwayct.org.uk
Annual Membership FormShopper Bus Timetable
News
Experience + Local Knowledge Working Together
For over 30 years, we’ve been delivering community transport across the borough - supporting residents and local organisations to stay connected, independent and active. That experience isn’t just a number. It represents thousands of journeys planned carefully,...
Driving for people, not profit.
This is the principle behind our Volunteer Car Service. Every day, local volunteer drivers like John in the picture here, help residents attend medical appointments, visit friends, and stay connected to their community. It’s practical support rooted in care, dignity,...
Small Journeys That Make A Big Impact
Independence isn’t a luxury - it’s fundamental to quality of life. For some people we support, shopping had become out of reach. But this isn’t just about groceries. It’s about independence - and independence is fundamental to quality of life. Our shopper bus might...
A Valentines For Community Transport
Community transport doesn’t just move people, it enables services to exist, and it does so through trust. Trust is the foundation of all good relationships. Trust plays a massive part in what we do. For local groups and charities, handing over transport means...