Shopper Bus Service
An Accessible Door to Door Shopping Service for residents in Kensington and Chelsea and Westminster.
What is Shopper Bus and who is it for?
Shopper Bus is a free service for Westway CT members who live in Westminster or Kensington and Chelsea. It is for anyone who can’t use public transport because of age or mobility issues.
This door to door minibus service offers a choice of two services, one running on a fixed timetable and the other is flexible for on demand destinations. Both services are available 5 days a week.
The fixed route offers trips to a selection of supermarkets in different areas and has a passenger assistant on board to help with carrying bags (limited to x2 carrier bags or x1 trolly per person). It can be booked as and when needed or you can schedule a regular pick up. Both services can be booked by phone.
Why do we run the Shopper Bus?
Our mission is to help reduce loneliness and isolation that can severely affect older people.
As people get older they can experience a reduced ability to do day to day tasks like shopping or travelling on mainstream public transport.
The Shopper Bus service helps fight older peoples’ isolation and loneliness, giving them a way to regularly access essential services which they can’t access in other ways.
By running this service we enable people to access services and shops they wouldn’t be able to alone.
How much does it cost?
Shopper Bus service is free
The only cost users need to pay is a yearly membership fee of £12. That’s just £1 a month.
There is no limit to the amount of times a user can use the shopper service and it also gives you access to monthly excursions we may run. If you would like to try the service first please get in touch to arrange a trip.
How to Join
Please complete the form relevant to where you are resident and return it to us by email or post. If you don’t have a printer, give us a call and we will send a form to you.
How to pay: You can pay by cheque or with a credit or debit card over the phone.
Returning your form
By post: Westway CT, 240 Acklam Road, W10 5YG
Call: 020 8964 4928
Email: bookings@westwayct.org.uk
Shopper Bus Timetable
News
Every Journey Is Part Of Something Bigger
Last week we held our AGM and looked back over another year at Westway Community Transport. Our 2025/26 report brings together the figures, services and activity that make up a year at Westway. But behind the numbers are important stories. 17,850 Dial-a-Ride passenger...
Getting Out Is Part Of Living Well
We often talk about transport as a way of getting from A to B. But getting to an appointment isn't always straightforward, particularly when services move further from where people live or public transport doesn't provide a practical route.Recent work from Age UK and...
The Art Of The School Run In London
September brings a familiar rhythm back to communities across the country. School bags are packed. Timetables are checked. Families settle back into the morning routine. But getting to school isn't equally straightforward for every child. For some children and young...
Loneliness And The Art of Connection
What can the conversation about loneliness among Gen Z teach us about older people A recent Guardian article about the decline in friendship and rising loneliness among younger people, got us thinking about something we see every day in community transport. The...




