Terms & Privacy

Use of the Website

Welcome to the Westway CT Website (“Website”). By entering our Website, you agree to these terms and conditions (the “Terms”). Please review these carefully prior to making any purchases. By using this site you agree to comply with these Terms.

Westway CT is an exempt Charity and Registered Society no27317R.

When entering this website you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Westway CT may modify these Terms at our sole discretion. If you do not agree to the changes to these Terms, you should stop using this website. By using this website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order unless we are required to make the change by law.

Making a purchase

When you make a purchase through the Westway CT website, you are offering to buy Product(s) for the price stated, subject to these Terms.

All orders are subject to acceptance and availability.

The Website contains an instructive guide that will walk you through the process of placing an order. You place your order by clicking on the [Make Payment] button in the order process.

Once you have made full payment, you will receive an email acknowledging the exact details of your order, providing you with a payment reference code and the value of your order that will be debited from your Payment Card.

Please note that while the Website lists only ‘available’ Products (i.e. any item/course/booking sold through the website), there may be occasions due to circumstances beyond Westway CT’s control, where a Product is not available. In this case, a refund of any unavailable Products will be made.

Unless otherwise notified, Westway CT’s acceptance of your order occurs when you receive an email notifying you that we have received payment for the Product, as ordered by you and noted on that communication. Acceptance will be deemed to have occurred at the sending of this communication, regardless of technical problems you may experience, where the reasons are outside Westway CT’s control, which may result in you receiving that email in a timely manner.

If you require any information regarding your order(s), please contact us on 020 8964 4928 during our office hours of 9.00 am till 5.00 pm weekdays.

Westway CT may not accept your order if:

  • A Product you have ordered is out of stock.
  • We are unable to obtain authorisation for your payment.

We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

Payment

Payment will be debited and cleared from your account upon dispatch of your order through the Westway CT website.

You confirm that the Payment card that is being used is yours or that you have been specifically authorised by the owner of the Payment card to use it. All Payment cardholders are subject to validation checks and authorisation by the card issuer.

If the issuer of your payment card refuses to authorise payment, Westway CT will not be liable for any delay or non-delivery.

The Westway CT website is fully secure. All Payment card transactions are processed using a secure online payment gateway that encrypts your card details in a secure host environment. The current secure host is www.realexpayments.com

All reasonable care, as it is in Westway CT’s power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part, Westway CT cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Refunds

Cancellations and Refunds

Westway CT reserves the right without notice to cancel or rearrange training dates when deemed necessary.

Westway CT shall where at all possible, use best endeavours to give prior notice of all course cancellations and offer an alternative date if applicable.

All quotes are valid for 30 days only

Failure to attend a course without the relevant I.D documents, i.e: either a valid Photocard Licence, (or paper licence and valid passport), a valid Digital Tachograph Card or a valid Driver Qualification Card (DQC), will result in the termination of that days training and no refund of fees or re-arrangement of the day will be available.

Payment must be made in full at least 5 working days prior to course commencement or your place may be withdrawn

Training cancellation refunds are determined by the number of working days’ notice given to Westway CT prior to course commencement.

Percentage Refund Formula:

  • 11 + working days 85%
  • 6 – 10 working days 50%
  • 0 – 5 working days 0%

DEPOSITS ARE NON-REFUNDABLE

Please feel free to address any additional questions you may have to our team by writing us an email to info@westwayct.org.uk

Contacting Us

If you require help when ordering or would like to provide feedback on our service, please email us at info@westwayct.org.uk you may also call us on 020 8964 4928 during our office hours of 9.00 am to 5.00 pm weekdays.

Copyright and Trade Marks

All content available on the Website, including, but not limited to, text, graphics, logos, buttons, icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of Westway CT, our affiliates, our partners or our licensors.

Content

By posting on any of our social media channels you agree to be solely responsible for the content of all information you contribute. You also grant to Westway CT the right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to72 hrs to be displayed but Westway CT does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please contact us.

Westway CT reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libellous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public; information you consider confidential should not be posted to this site.

Third Party Links

Westway CT is not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by Westway CT, affiliates or partners of the referenced content, product, service, or supplier. Linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor does Westway CT assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and Terms. You should carefully review the Terms and privacy policies of all off-Website pages and other websites that you visit.

General

You acknowledge and agree that these Terms, together with Westway CT’s Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from Westway CT, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by Westway CT shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Nothing contained in these Terms shall be construed as creating any agency, partnership, or another form of joint enterprise between us.

Westway CT reserves the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

If you have any questions regarding these Terms, please contact us via email info@westwayct.org.uk

Please check back frequently to see any updates or changes to our privacy policy.

Privacy Statement

This Privacy Statement sets out the basis, on which any personal data you provide to us, or we collect from you through our website(s), our Applications and Services, or our operating partners will be processed by us.

If you do not agree with this Privacy Statement, you should not use our applications, services or websites.

Statement of Data Protection and Privacy

Westway CT will take appropriate measures to ensure confidentiality of all information, both paper and electronic required for the operation of our business. We will take appropriate steps to protect data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, and unauthorised or unlawful storage, processing, access or disclosure.

Westway CT is committed to and complies with all relevant Data Protection and Privacy legislation and/or regulations of the jurisdictions within which we operate. We will ensure that your personal data can be used only by authorised personnel for legally authorised purposes.

We will only use personal data in our possession for its intended specific and authorised purpose. Your personal data may be transferred to contracted third parties, e.g. banks and other firms external to us or within our group for the purposes of providing our services to you.

Your personal data will be retained and maintained in accordance with applicable Data Protection and Privacy laws and regulations.

Via our applications or upon written request, we will amend the personal data we hold if factually incorrect, and provide you with a copy of any personal data held by us.

All our employees are trained in applicable Data Protection and Privacy legislation and will act with due care and diligence when handling personal data.

Information we collect

The information we receive and collect from prospects and customers is strictly related to our customers and the services we provide and execute. The information we collect may include financial and other information. Westway CT understands that such information is sensitive and takes appropriate steps to protect the confidentiality and security of all information collected by Westway CT in accordance with this Privacy Statement.

When you complete and submit a form on our website(s) or application(s), send us an e-mail, send us a letter, or contact us by telephone to solicit information about our services or Westway CT in general, we may store the inquiries and their contents. The information you submit via an inquiry is collected only with your knowledge and active participation and may be used by Westway CT to respond to your inquiries, to contact you, to inform you of services of Westway CT or its partners that may be of use to you. Information collected during the course of an inquiry will not be disclosed to any third party; provided that such information may be shared internally with our affiliated entities for the business purposes set forth above.

IP Address and Device Data

When you visit our website(s) or use any of the Westway CT’s Applications we collect your IP address and other information such as the domain and host from which you access the internet, the browser and browser version, the operating system, and type of device. We do so in order to administer our services and optimise our websites and Applications for you and to diagnose problems with our website(s) or Applications. We also use the information to assist in the fight against fraudulent or malevolent use and to ensure a better user experience.

Third Party Websites & Applications

Westway CT may integrate to third-party websites and/or applications (Facebook, Twitter, and LinkedIn for example). Westway CT is not responsible for the content or privacy practices employed by third-party websites/applications. Neither does Westway CT control or warrant the utility, merchantability or workmanship of the products or services offered at third-party websites/applications.

Changes to this Privacy Statement

We continue to review our controls and processes to assure that they are effective in meeting our commitments to our customers. Westway CT reserves the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the laws and regulations of the jurisdictions within which we operate.

Accessing and Correcting your Personal Information

Under the Data Protection Acts 1988 and 2003 (as amended), you have a right to seek access to personal information which we hold about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.