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Westway CT’s Responce to Coronavirus Pandemic

March 20, 2020

This update is to inform you of the steps that Westway CT has and is taking in these troubling times. Our priority is the safety and health of both our staff and users. Therefore, we have taken a range of measures to ensure everyone’s wellbeing but continue to help people access essential services in these times of need.

Services and Training

Currently all training is being conducted online through Microsoft teams. Links and training documents will be sent once trainee’s have purchased the training.

From the 8th March we will resume school runs transport.

Our mission as a charity is to help tackle social isolation, reduce loneliness and increase disadvantaged people’s independence. Therefore, we have kept our Services for Individuals (see below) open at present.

  • Volunteer Cars
  • Shopper Service
  • Scooter Service

However, we do advise customers who are over 70 or who have underlying health conditions to use our services only if necessary.

Group Transport

Our group transport remains available and open for bookings. Again, we advise any groups or individuals of those groups who are over 70 or with underlying health conditions only to use the transport if necessary.

Measures we are taking to ensure employees and users health

We have adopted a range of measures to ensure the health of all employee’s and users.

From Monday 16th March, the government advised all businesses and charitable organisations to work from home wherever possible. Here at Westway CT, we have been able to do this for the most part.

However, due to the nature of our organisation, we do need to have staff at our office. We are, therefore running a reduced office staffing team and our opening hours are being reduced from 10 to 4 until further notice.

Hygiene protocols

Our minibuses are being cleaned both before and after use with antibacterial disinfectant.

All our drivers have been provided with antibacterial hand sanitiser to keep their hands clean while driving and any other tasks.

All surfaces in our Westway CT offices are being cleaned daily with antibacterial disinfectant.

All staff and visitors are encouraged to clean their hands as they enter our premises using either antibacterial hand sanitiser provided or washing their hands in the toilets provided. We are advising any users or staff who feel unwell to self-isolate for the recommended amount of time.