Volunteer Cars Service
One-to-one transport for older or disabled residents of Kensington and Chelsea, and Westminster
Our Volunteer Car service helps you stay independent.
As a member you can book a journey to attend activities and appointments, visit friends and family, or generally go about your everyday business.
Volunteer Cars are not regular taxi services – the journeys are booked by members and driven by trained and vetted volunteers who use their cars or one of our designated accessible vehicles. Journeys cannot be guaranteed until a volunteer is paired with your booking and willing to drive.
To use the service you must be a member. Volunteer Car charges vary slightly depending on which borough you are resident in.
Operating Times
Our volunteer cars service operates only during the work week Monday-Friday 9am to 5pm.
Times outside these hours can be requested, but we can’t guarentee we can fulfil these requests as we rely on volunteers to deliver this service.
Charges
RBKC Residents
- 2 miles = £2.20
- Up to 7 miles = £4.40
- Between 7 – 12 miles = £8.80
- From 12 – 20 miles = £16.00
- More than 20 miles:
you will need to contact the team for an estimated cost
Westminster Residents
- 2 miles = £2.20
- Up to 7 miles = £3.80
- Between 7 – 12 miles = £7.60
- From 12 – 20 miles = £14.00
- More than 20 miles:
you will need to contact the team for an estimated cost
Volunteers and Vehicles
The majority of our volunteers use their cars, but we also have a few designated smaller vehicles in our overall fleet.
Two of these cars are wheelchair accessible so that we can offer this service to members who cannot transfer from a wheelchair to a car seat. All of our volunteers receive training and are DBS checked.
How to Join
Please complete the joining form relvant to the borough you are resident in and return it to us with your membership fee. If you don’t have a printer give us a call and we will post a form to you.
How to pay: You can pay by cheque or with a credit or debit card over the phone.
Returning your form
By post: Westway CT, 240 Acklam Road, W10 5YG
Call: 020 8964 4928
Email: bookings@westwayct.org.uk
Annual Membership Form
News
Have You Got Time For Community?
Do you know what we can't do without? Volunteer drivers. They play a vital role in everything we do. They are as important to us as fuel - without them we can't do half as much. They help people get to hospital appointments, attend community activities, and stay...
Helping Local Groups Across The Borough
Right now, costs are rising across the board. But for local community groups and charities, the need to support people hasn’t changed - if anything, it’s growing. That’s where community transport matters more than ever. We provide stress-free, reliable...
Making it Happen for Local Groups
Community groups deliver vital services - but they can’t do it without transport. Last year, we supported 40,000+ group passenger journeys, helping organisations reach their members, run activities, and deliver on their objectives. From youth services to older...
A Lifeline For People Without a Car
A lift to the shops.A friendly driver.Time to shop and visit at your own pace. Our Shopper Bus service and volunteer cars provide door-to-door support for residents who may struggle with public transport, helping people stay independent and connected to everyday life....