020 8964 4928

Terms and Conditions

By entering our Website, you agree to these terms and conditions (the “Terms”). Please review these carefully before making any purchases. By using this site, you agree to comply with these Terms.

Westway CT is an exempt Charity and Registered Society no27317R.

When entering this website, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Westway CT may modify these Terms at our sole discretion. If you do not agree to the changes to these Terms, you should stop using this website. By using this website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order unless we are required to make the change by law.

When you purchase through the Westway CT website, you are offering to buy Services(s) for the price stated, subject to these Terms.

All orders are subject to acceptance and availability.

The Website contains an informative guide that will walk you through the process of placing an order. You place your order by clicking on the [Payment] button in the order process.

Once you have made full payment, you will receive an email acknowledging the exact details of your order, providing you with a payment reference code and the value of your order that will be debited from your Payment Card.

Please note that while the Website lists only ‘available’ Services (i.e. any item/course/booking sold through the website), there may be occasions due to circumstances beyond Westway CT’s control, where a Service is not available. In this case, a refund of any unavailable Services booked will be made.

Unless otherwise notified, Westway CT’s acceptance of your order occurs when you receive an email notifying you that we have received payment for the Service booked by you and noted on that communication. Acceptance will be deemed to have occurred at the sending of this communication, regardless of technical problems you may experience, where the reasons are outside of Westway CT’s control, which may result in you receiving that email promptly.

If you require any information regarding your booking(s), please contact us on 020 8964 4928 during our office hours of 9.00 am to 5.00 pm weekdays.

Westway CT may not accept your order if:

  • A Service you have booked is out of stock.
  • We are unable to obtain authorisation for your payment.

We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.


Payment will be debited and cleared from your account upon confirmation of your booking through the Westway CT website.

By booking, you confirm that the Payment card that is being used is yours or that you have been expressly authorised by the owner of the Payment card to use it. All Payment cardholders are subject to validation checks and authorisation by the card issuer.

If the issuer of your payment card refuses to authorise payment, Westway CT will not be liable for a booking being cancelled.

The Westway CT website is fully secure. All Payment card transactions are processed using a secure online payment gateway that encrypts your card details in a secure host environment. The current secure host is Global Payments.

All reasonable care, as it is in Westway CT’s power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part, Westway CT cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.


Cancellations and Refunds

Westway CT reserves the right without notice to cancel or rearrange training dates when deemed necessary.

Westway CT shall where at all possible, use best endeavours to give prior notice of all course cancellations and offer an alternative date if applicable.

Prices and quotes are valid for 30 days only.

Failure to attend a training course without the relevant I.D documents, i.e: either a valid Photocard Licence, (or paper licence and valid passport), a valid Digital Tachograph Card or a valid Driver Qualification Card (DQC), will result in the termination of that booking and no refund of fees or re-arrangement of the day will be available.

Payment must be made in full at the time of booking.

Training cancellation refunds are determined by the number of working days’ notice given to Westway CT before course commencement.

Percentage Refund Formula:

  • 11 + working days 85%
  • 6 – 10 working days 50%
  • 0 – 5 working days 0%

Please note that if you have booked five dates training and have received the 5-day discount, this discount will not apply if a refund is requested for cancellation. For example, if five dates are booked and you cancel 1 or more of the dates booked, you will be charged the full amount for the remaining dates and refunded the difference owed.


Please feel free to address any additional questions you may have to our team by email.

Help with your booking

If you require help when booking or would like to provide feedback on our service, please email us. You may also call us on 020 8964 4928 during our office hours of 9.00 am to 5.00 pm weekdays.

Copyright and Trade Marks

All content available on the this website, including, but not limited to, text, graphics, logos, buttons, icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of Westway CT, our affiliates, our partners or our licensors.


By posting on any of our social media channels, you agree to be solely responsible for the content of all information you contribute. You also grant to Westway CT the right to use any content you provide for its purposes, including republication in any form or media. Comments may be moderated and may take up to72 hrs to be displayed, but Westway CT does not commit to checking all content and will not be liable for third-party posts. If you have a complaint about any post/s, please contact us.

Westway CT reserves the right at its sole discretion not to publish or to remove any comment – includes those that it believes may be unlawful, abusive, racist or libellous, or that incites hatred or violence. As well as detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is damaging to the trademarks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public; information you consider confidential should not be posted to this site.

Third Party Links

Westway CT is not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by Westway CT, affiliates or partners of the referenced content, product, service, or supplier. Linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor does Westway CT assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and Terms. You should carefully review the Terms and privacy policies of all off-Website pages and other websites that you visit.


You acknowledge and agree that these Terms, together with Westway CT’s Privacy Notice, constitute the complete and exclusive agreement between us concerning your use of the Website, your data and any purchase by you of any Westway CT Services, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by Westway CT shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Nothing contained in these Terms shall be construed as creating any agency, partnership, or another form of joint enterprise between us.

Westway CT reserves the right to change these Terms at any time, and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

If you have any questions regarding these Terms, please contact us.

Please check back frequently to see any updates or changes to our Terms and Privacy Notice.

Published: 02/04/2019 By Westway Community Transport.