What can the conversation about loneliness among Gen Z teach us about older people

A recent Guardian article about the decline in friendship and rising loneliness among younger people, got us thinking about something we see every day in community transport.

The circumstances aren’t the same. And we shouldn’t pretend they are.

But there is a common thread: connection doesn’t just happen. It needs opportunity.

For younger people, that might mean places to meet, social spaces and opportunities to build friendships.

For older people, everyday opportunities for connection can gradually disappear too. Retirement, bereavement, changing family circumstances, reduced mobility or simply finding it harder to get out can all change the social networks around us.

Which is why community infrastructure matters.

A community group. A local activity. A regular outing. A familiar face.

And sometimes, the transport that makes those things accessible.

At Westway, 62% of our service users told us they felt isolated or lonely at least some of the time before using our services. Of those who had experienced loneliness, 88% said using Westway helped prevent it.

We don’t claim that transport solves loneliness.

But we do know that access creates opportunity – to get out, take part, see people and stay connected.

Different generations may experience loneliness differently. But the need for connection is something we all share. Our services help connect older people and those with mobility challenges, to their independence and community – if we can help you or someone you know please get in touch: 0208 964 4928